Search citizens house
Citizen House Bergstrom
Charlie Manager
?
Help
Logout
Home
My Cards
Portfolio
Properties
Budgeting
Marketing
Leasing
Residents
Rents
Charges
Payments
Payables
Banking
Maintenance
Admin
Reports
System
Reports
›
Financial Analytics
›
Budget Comparison
Citizen House Bergstrom / Austin Portfolio
Reports Home
Report Search
Financial Reports
Rent Roll
General Ledger
Trial Balance
Budget Comparison
Budget Analysis
Account Analysis
Cash Flow
Bank Reconciliation
GL Export
Resident Reports
Property Reports
Leasing Reports
Maintenance Reports
Custom Reports
Worklist
Financial Analytics — Budget Comparison
X
Export to Excel
Export to PDF
Save Layout
Property Group
Austin Portfolio
Property
Citizen House Bergstrom
Report View
By Category
Period Type
Period
Period
May 2024
(05/01/2024 - 05/31/2024)
Budget
2024 Budget
Show zero balance lines
Include Commitments
Update
May 2024
GL / Category
i
Actual
i
Budget
i
Variance
i
Variance %
i
Notes
Rental Revenue
1,248,410
1,248,410
0
0.0%
On plan
Other Income
23,615
22,500
1,115
5.0%
Amenity fee revenue higher than budget
Total Income
1,272,025
1,270,910
1,115
0.1%
Favorable
Payroll
277,842
276,200
(1,642)
-0.6%
Slightly under due to open positions
Benefits
68,214
68,900
686
1.0%
Within normal range
Contract Services
98,731
98,700
(31)
-0.0%
Landscape contract timing
Utilities
74,558
72,500
(2,058)
-2.8%
Below budget
Turns / R&M
92,184
80,650
11,534
14.3%
Higher than volume and unit condition
Make Ready
45,672
46,500
828
1.8%
Slightly over budget
Marketing
18,236
16,500
(1,736)
-10.5%
Under budget
Administrative
33,912
34,200
288
0.8%
On plan
Insurance
12,145
12,145
0
0.0%
On plan
Property Taxes
0
0
0
0.0%
Paid annually
Total Expenses
719,434
716,295
(3,139)
-0.4%
Slightly under budget
Net Operating Income
552,591
554,615
2,024
0.4%
Favorable
Generated by Charlie Manager on 05/31/2024 10:18 AM
All amounts are shown in USD
Turn R&M Variance
Related pattern found
Same delay pattern across multiple turns.
7
units affected
84
rentable days lost
Appliance malfunctions have accumulated over the last 3 months across multiple turns, causing units to miss rent-ready targets.
IMPACT
Estimated monthly revenue impact
$21,840
Impact if unchanged
Projected next 30 days
38
rent-ready days lost
$42K–$58K
est. vacancy drag
The R&M overage is visible in budget, but the larger impact is lost rent from delayed availability.
RECOMMENDATIONS
Audit repeat failures.
Batch by appliance type.
Check at notice-to-vacate.
Recommended next steps
Review unit-turn evidence
View turn optimization plan
Add to notes
Create task
Draft email summary
Ask MoxCore
Consistent with T12?
Compare past 6 months
Which units?
Draft note
Ask about this variance or prior trends...
7
units affected (2.9% of 414)
84
rentable days lost
$21,840
est. financial impact
$178K
projected annual savings
3.4
avg. delay days
E St Elmo Rd
Unit 13107
Delay: 3 days
Inspector: Sam
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 6/2
Unit 03103
Delay: 4 days
Inspector: Taylor
Est. Inspect: 5/2/2025
Est. Impact: $200
Warranty: Expires 7/11
Unit 11204
Delay: 4 days
Inspector: Sam
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 6/2
Unit 13301
Delay: 3 days
Inspector: Taylor
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 7/15
Unit 12204
Delay: 4 days
Inspector: Sam
Est. Inspect: 5/2/2025
Est. Impact: $200
Warranty: Expires 6/15
Unit 11310
Delay: 2 days
Inspector: Taylor
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 6/8
Unit 11310
Delay: 2 days
Inspector: Taylor
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 6/8
Unit 03310
Delay: 3 days
Inspector: Sam
Est. Inspect: 5/2/2025
Est. Impact: $150
Warranty: Expires 7/5
Pattern summary
Appliance maintenance issues have been recurring across multiple buildings for the last 3 months, driving make-ready delays and lost rent.
Top issue driving delays
Washer
5 units
Dryer
4 units
Dish Washer
2 units
Refrigerator
1 unit
By building
Building 1
6 units
Building 2
4 units
Building 3
2 units
Delay distribution
2 days (6 units)
33%
3 days (6 units)
50%
4+ days (2 units)
17%
Selected unit
Unit 11204
Appliance issue
Washer
Inspected by
Sam Johnson
Found after cleaning
Yes (4 days late)
Warranty status
In warranty
Cost to repair
$150.00
Health score
78 / 100
Lease-ready slippage
+4 days
Original LR date
5/2/2025
Adjusted LR date
5/6/2025
Make-ready timeline
Move-out
4/25
Paint
4/26
Clean
4/27
Appliance
Inspection
5/3
Lease-ready
5/6
Recommendation
Schedule appliance inspection immediately after move-out and before cleaning to catch issues earlier and reduce delays.
Review unit-turn evidence
Insight confidence
High
7
units affected (2.9% of 414)
84
rentable days lost
$21,840
est. financial impact
$178K
projected annual savings
3.4
avg. delay days
E St Elmo Rd
Unit 13107
Delay: 3 days
Inspector: Sam
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 6/2
Unit 03103
Delay: 4 days
Inspector: Taylor
Est. Inspect: 5/2/2025
Est. Impact: $200
Warranty: Expires 7/11
Unit 11204
Delay: 4 days
Inspector: Sam
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 6/2
Unit 13301
Delay: 3 days
Inspector: Taylor
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 7/15
Unit 12204
Delay: 4 days
Inspector: Sam
Est. Inspect: 5/2/2025
Est. Impact: $200
Warranty: Expires 6/15
Unit 11310
Delay: 2 days
Inspector: Taylor
Est. Inspect: 5/1/2025
Est. Impact: $150
Warranty: Expires 6/8
Unit 03310
Delay: 3 days
Inspector: Sam
Est. Inspect: 5/2/2025
Est. Impact: $150
Warranty: Expires 7/5
Pattern summary
Appliance maintenance issues have been recurring across multiple buildings for the last 3 months, driving make-ready delays and lost rent.
Top issue driving delays
Washer
5 units
Dryer
4 units
Dish Washer
2 units
Refrigerator
1 unit
By building
Building 1
6 units
Building 2
4 units
Building 3
2 units
Delay distribution
2 days (6 units)
33%
3 days (6 units)
50%
4+ days (2 units)
17%
Unit 11204
Appliance issue
Washer
Inspected by
Sam Johnson
Found after cleaning
Yes (4 days late)
Warranty status
In warranty
Cost to repair
$150.00
Health score
78 / 100
Lease-ready slippage
+4 days
Original LR date
5/2/2025
Adjusted LR date
5/6/2025
Make-ready timeline
Move-out
4/25
Paint
4/26
Clean
4/27
Appliance
Inspection
5/3
Lease-ready
5/6
RECOMMENDATIONS
Audit repeat failures.
Batch by appliance type.
Check at notice-to-vacate.
Recommended next steps
Review unit-turn evidence
View turn optimization plan
Add to notes
Create task
Draft email summary